Privacy Policy

Effective Date: July 1, 2026

Your Drain Guy ("we," "our," or "us") operates the website you are currently visiting. We are committed to protecting your privacy and ensuring you understand how your information is collected and used. This Privacy Policy applies solely to information collected by this website from our users in Utah.

1. Information We Collect

We collect information about you in two ways: information you provide to us directly, and information collected automatically through your use of our website.

Information You Provide Directly

When you use our online contact form, you voluntarily provide us with personal information. This includes your Name, Email address, Phone number, and the content of your message. We collect this contact information strictly to reply directly to your service requests.

Information Collected Automatically

Like most websites, our site automatically logs certain technical data when you visit. Because our site is hosted on Squarespace, we use Squarespace Analytics (and may introduce other third-party analytics tools in the future) to monitor website traffic and improve functionality. This automatically collected data may include:

  • Your IP address

  • Browser type and language

  • Pages viewed and links clicked

  • Time spent on the site

2. How We Use Your Information

We believe in keeping your data use minimal. We use the information we collect strictly for the following purposes:

  • To respond to you: We use your contact form data exclusively to reply to your specific service requests, questions, or inquiries. We do not use your information to sign you up for unsolicited marketing newsletters.

  • To improve our website: We use automated data to understand how visitors interact with our site so we can provide a smoother browsing experience.

3. Sharing Your Information

We do not sell, rent, trade, or share your personal information with third parties for their own marketing purposes. Your information is only processed by our trusted website platform host (Squarespace) and any future analytics providers we integrate, solely to keep our website running securely and efficiently. We will only release information if required to do so by law or to protect our legal rights.

4. Cookies and Future Advertising

Our website uses "cookies" (small text files placed on your device) to help the site function correctly and to gather analytics.

While we do not currently run digital advertising or tracking pixels (like the Meta Pixel or Google Ads Tracking), we may choose to implement online advertising tools in the future to grow our business. If we do, this policy will be updated to reflect those changes, and you will have the ability to opt out of advertising cookies.

5. Security of Your Data

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, loss, or misuse. However, please remember that no method of transmission over the internet is 100% secure.

6. Your Rights and Access

Even though we only use your data to reply to your messages, you have the right at any time to:

  • Ask what information we have on file for you.

  • Request that we update or correct inaccurate information.

  • Request that we delete your contact history from our records.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at:

  • Company Name: Your Drain Guy

  • Location: Salt Lake City, Utah

  • Phone: (801) 860-9143